Terms of use - Vix
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VixHQ

Terms of use

VixHQ is provided by VIX HQ LLC. These terms apply to the pilot information and support program. Contact [email protected] with questions.

Pilot scope

The website describes a prototype and a proposed service. Contacting VixHQ does not activate an AI agent, create a paid subscription or authorize changes to your accounts. Any live service, price, access, cancellation terms and permitted actions must be agreed separately before activation.

Your information and authority

Provide accurate contact and business information. Request work only for accounts and businesses you are authorized to manage. If you add team members, you are responsible for who you add and what role they have, and each person must agree to receive text messages before we text them. Do not send passwords or other sensitive credentials in messages. Do not use the service for unlawful, deceptive or abusive communications.

Limits

Do not use VixHQ for emergencies. The pilot does not provide emergency dispatch, professional legal or medical advice, guaranteed results, or guaranteed message delivery. Review proposed changes before approving them. Customer-facing activity requires a separate approved setup.

SMS support program

VixHQ sends non-marketing messages about your requested onboarding, service inquiries and support. SMS participation is optional. Message frequency varies. Message and data rates may apply. Reply STOP to cancel text messages. Reply HELP for assistance or email [email protected]. You may receive one confirmation after opting out. Carriers are not liable for delayed or undelivered messages. Consent to SMS is not a condition of purchase.

Privacy and updates

Our Privacy Policy explains the information used for this program. If the pilot or these terms change, we will post the updated terms with the actual effective date.