How Fortune 500s Are Using Voice AI to Cut Costs and Scale Support
Fortune 500 enterprises are under pressure to deliver faster service, streamline operations, and reduce support costs—without sacrificing customer experience. The solution? Voice AI.
By deploying intelligent AI Support Agents, these organizations are transforming how they handle customer inquiries, internal requests, and even sales interactions at scale.
And thanks to no-code platforms like Vix, what used to take months of development can now be built and launched in days by non-technical teams.
Why Fortune 500s Are Turning to Voice AI
Here are the driving factors behind the shift:
Soaring support costs and talent shortages across global markets
The need for 24/7 omnichannel support that doesn’t require additional headcount
Customers expect instant, human-like interactions over phone, chat, SMS, and email
The rise of no-code AI tools that reduce time-to-value dramatically
What Voice AI Looks Like in the Enterprise
With Vix, Fortune 500 companies are deploying AI agents that:
Answer and resolve Tier 1 calls instantly using AI Agent for voice
Qualify inbound leads, schedule appointments, and route high-value contacts to sales
Automate internal IT or HR helpdesk tickets, reducing time and overhead
Provide seamless AI chatbot support across email, SMS, and webchat
Handle multilingual conversations and route to humans only when needed
Key Benefits Fortune 500s Are Seeing
Massive Cost Reductions
AI voice agents slash per-interaction costs by eliminating the need for large call center teamsScalable Global Coverage
Deploy agents that speak multiple languages and operate 24/7 without burnoutFast Deployment with No Code
Vix’s easy-to-deploy AI Agent builder empowers operations and support teams to launch automation quicklyImproved Customer Experience
Customers get faster answers, no hold times, and consistent communication across all channelsSeamless CRM and Tool Integrations
AI agents in Vix connect with Salesforce, HubSpot, calendars, and other tools out of the box
Real Use Case: What a Fortune 500 Deployment Looks Like
A global logistics company used Vix to build a Voice AI agent that:
Answers delivery status calls
Confirms pickup requests via SMS
Sends automated follow-ups via email
Resolves 80% of support tickets without a human agent
They launched this with no developer support, using only internal operations staff and the Vix drag-and-drop UI.
Why Enterprises Choose Vix
Vix stands out as the go-to platform for Fortune 500s and AI support for SMBs alike:
No-code platform: Build logic and deploy workflows visually
Omnichannel support: One agent for voice, email, SMS, and chat
Built-in analytics: Monitor resolution rates, call volumes, and agent performance
Customizable workflows: Tailor behavior to your exact support and sales needs
Take the Fortune 500 Approach—Without the Complexity
Whether you're a fast-growing SMB or a global enterprise, Voice AI is how the world’s top companies are cutting costs and scaling support.
With Vix, you can do the same quickly, easily, and without writing a single line of code.
Book a call with a Vix rep to see how easy it is to launch your first AI Agent for voice, email, and SMS today.
Visit VixHQ to get started. Future-proof your business with AI built for speed, scale, and simplicity.
