From Consult to Recovery: Why Top Plastic Surgeons Are Going AI-First
In today’s competitive aesthetics market, plastic surgery clinics that grow the fastest are those that optimize every touchpoint of the patient journey. From first contact to long-term follow-up, AI automation is transforming how clinics communicate, book, and build trust—without sacrificing time or care.
With Vix’s no-code AI platform, top-performing clinics are using AI agents to streamline communication across chat, email, voice, and SMS, saving time and delivering a seamless patient experience from start to finish.
Here’s how they’re doing it.
The Full Journey: How AI Powers Every Step
1. First Inquiry: AI Chatbot Support Converts Interest Into Consults
Patients browsing your site or social profiles often have the same questions: “What’s the cost?”, “What’s the downtime?”, “When can I come in?”
Vix’s AI chatbot support provides instant answers 24/7, increasing conversions and capturing leads while your staff is focused elsewhere.
Book consultations on the spot without the need for back-and-forth messaging or follow-ups.
2. Pre-Consult Coordination: Email and SMS Agents Keep Things Moving
Once a consult is booked, AI agent for email sends intake forms, prep checklists, and appointment confirmations—automatically.
AI agent for SMS delivers reminders, parking details, and links to reschedule or confirm, significantly reducing no-shows.
No staff chasing paperwork. No patients falling through the cracks.
3. Consultation Day: AI Voice Agent Handles Overflow
During busy clinic hours, AI agent for voice answers incoming calls, provides general information, and routes high-priority or emergency cases directly to staff.
This frees up your front desk while ensuring no patient inquiry goes unanswered—even when the line is tied up or after-hours.
4. Surgery Scheduling: Friction-Free with Automation
Once the procedure is approved, AI agents continue the handoff:
Patients receive scheduling options through SMS or email.
Post-op prep instructions are delivered automatically.
Payments or financing options can be shared via personalized messaging workflows.
5. Post-Op Follow-Up: AI Ensures Recovery Support Without Extra Staff
AI agent for email checks in with patients automatically post-procedure: “How are you feeling?”, “Any swelling?”, “Ready for your next step?”
Follow-up reminders and medication guidance are sent via SMS at optimal times to improve compliance and reduce phone calls.
Review requests, rebooking links, or future consultation offers can be triggered based on healing milestones.
6. Long-Term Retention: AI Keeps Your Clinic Top-of-Mind
Use AI to re-engage past patients with seasonal promotions, new treatment launches, or annual follow-up checkups.
All done through automated workflows that feel personal—without taking up your staff’s time.
Segment clients by procedure type, preferences, or purchase history, and let Vix’s no-code AI agents do the rest.
Why Leading Clinics Are Going AI-First with Vix
Vix wasn’t built for massive hospitals or complex systems—it was built for small to mid-sized practices that want simple, scalable tools that deliver real ROI.
With Vix, you get:
Easy to deploy AI Agent in under 60 minutes
A truly no-code platform your front desk team can manage
Full automation across SMS, chat, email, and voice
Custom workflows tailored to your practice and tone
Affordable, enterprise-level AI support for SMBs
Real Results Clinics Are Seeing
2x more consultations booked through automated chat
70–80% fewer no-shows due to reminder automation
50% reduction in admin workload
Faster patient intake, smoother recovery support
Improved retention, patient satisfaction, and lifetime value
Ready to Make the Shift to AI-First?
The future of plastic surgery isn’t just about advanced procedures—it’s about advanced operations.
With Vix, you can automate every stage of your client journey without adding to your payroll, tech stack, or stress.
Contact Vix today to speak with a rep and launch your first AI-powered workflow.
From consult to recovery—fully automated. No code required.
