Automated Follow-Ups That Don’t Drop the Ball: How AI Closes Legal Leads

Why Follow-Up Is the Silent Killer in Legal Intake

Many law firms invest in SEO, ads, or lead generation services. But once the leads come in, things fall apart:

• Staff forget to call back or are too busy

• Voicemails sit unanswered

• Emails get delayed or buried

• Clients go cold after the first contact

Without fast and consistent follow-up, potential cases disappear. Most clients won’t chase you down—they’ll move on to a firm that replies.

What AI-Powered Follow-Up Looks Like with Vix

With Vix, your follow-up process is always-on and never forgets. Whether a lead comes in via form, phone, SMS, or email, AI takes over immediately and follows a proven system to re-engage and convert.

1. Instant First Response (Within Seconds)

• As soon as someone submits a form or misses a call, Vix sends a tailored message via SMS or email.

• Creates trust and immediacy by acknowledging the inquiry in real time.

• Includes next steps like “Ready to book a call?” or links to your calendar.

2. Multi-Step, Multi-Channel Follow-Up Sequences

• Customizable sequences based on lead behavior: didn’t respond, didn’t book, didn’t show.

• Combines voice calls, emails, chatbot pings, and SMS reminders.

• Keeps leads warm over hours or days with helpful nudges (not spam).

3. Built-In Booking Tools That Remove Friction

• Every message includes direct links to your calendar.

• Vix integrates with tools like Calendly, Google, or Outlook.

• Clients can schedule with one click, anytime, from any device.

4. Personalized Messaging at Scale

• Each follow-up can reference the client’s name, case type, or inquiry source.

• Sounds like a real person, not a bot—yet it runs fully on automation.

• Enhances your brand with consistent, professional tone.

5. Managed with a Simple No-Code UI

• Create or edit follow-up flows using a drag-and-drop visual builder.

• Add steps, adjust timing, or test sequences without tech support.

• Monitor open rates, click-throughs, and bookings all from one dashboard.

Why Vix Follow-Up Works for Law Firms

• Clients respond faster to SMS and voice prompts than emails alone

• Immediate replies keep prospects from contacting competitors

• Automated follow-ups increase conversion without hiring staff

• No-code platform makes it easy to update based on real data

Results Real Firms Are Seeing

• 2–3x increase in consults booked from inbound leads

• 60–70% fewer leads going cold or unanswered

• 40% reduction in no-show rates due to reminder automation

• More 5-star reviews from clients citing great responsiveness

Ready to Follow Up Like a Top Firm?

Your marketing is working. The leads are there. Now you just need to close them.

Contact Vix today to deploy your AI-powered follow-up agent and stop letting good leads slip through the cracks.

Effortless. Automated. No code required.