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AI or human customer support? AI agents provide 24/7 availability, faster response times, and lower costs, while human agents offer personal touch and problem-solving. Discover the pros, cons, and cost analysis to find the best solution for your business.
Chatbots vs. AI Agents: Which One Does Your Business Need? Basic chatbots provide scripted responses, but AI agents offer intelligent, multi-channel automation for chat, voice, email, and SMS. With Vix’s no-code platform, businesses can easily deploy AI agents in minutes—no coding required. Discover the key differences and why AI is the smarter choice.